Privacy Policy

Who we are

This website is operated by Handyman Kirk, a locally owned and fully licensed handyman and remodeling service based in Milton, Washington, serving homeowners throughout King County and Pierce County. We provide home repair, maintenance, and remodeling services. Our website address is https://handymankirk.com.

If you have any privacy-related questions, you may contact us using the information provided at the end of this policy.

What Personal Data We Collect and Why We Collect It

We collect personal information only when you voluntarily submit it through our website forms, service requests, or direct inquiries. This information may include your name, email address, phone number, physical address or service location, a description of the work you need completed, and any images or files you choose to upload for project evaluation.

We use this information solely to understand your project needs, provide estimates, schedule appointments, deliver services, and communicate with you regarding your inquiry or ongoing work. In some cases, uploaded images help us assess scope, materials, and preparation requirements before an on-site visit.

We only collect information that is necessary to deliver our services effectively and do not use it for unrelated purposes.

We do not sell, rent, or trade your personal information to third parties.

Contact Form

When you submit a contact form through our website, the information you provide is sent directly to us and may also be stored securely for customer service and project tracking purposes.

We retain form submissions for up to 24 months unless a longer retention period is required for business, warranty, or legal reasons. Information is used only to respond to inquiries and manage service relationships.

Media (Images and File Uploads)

If you upload images through our website forms, these files are used solely to evaluate your project and provide estimates or service recommendations. This may include photos of repair areas, rooms, or project sites.

We recommend avoiding images that contain embedded location data (EXIF GPS), as such metadata may be extracted from uploaded files. Uploaded media is stored only as long as necessary for project evaluation and service delivery.

Cookies

Our website uses cookies to support basic functionality, improve user experience, and understand how visitors interact with the site. Cookies may store basic browser and preference data.

You may disable cookies through your browser settings, but some website features may not function properly as a result.

Analytics

We use tools such as Google Analytics and Google Search Console to understand website performance and visitor behavior. This may include data such as IP address, browser type, device information, pages visited, time spent on the site, and referral sources.

This data is used only for website performance analysis and improvement. It is not used to personally identify visitors.

You may opt out of Google Analytics tracking using Google’s browser opt-out tools.

Embedded Content From Other Websites

Pages on this website may include embedded content such as videos, maps, or images from third-party websites. Embedded content behaves as if you visited the external website directly.

These third-party websites may collect data, use cookies, and track interaction according to their own privacy policies.

Who We Share Your Data With

We do not sell, rent, or trade personal data.

We may share limited information with trusted third-party service providers only as necessary to operate the website and deliver services, such as website hosting providers, email providers, analytics platforms, and communication tools.

These providers are only permitted to process data as required to perform their services.

How Long We Retain Your Data

We retain personal information only for as long as necessary to fulfill the purposes described in this policy.

a. Contact form submissions and service communications are retained up to 24 months

b. Uploaded images are retained only as long as needed for project evaluation or active service delivery

c. Analytics data is retained according to provider settings

What Rights You Have Over Your Data

You may request access to the personal data we hold about you, request corrections, or request deletion of your data, subject to any legal or administrative obligations requiring retention.

To make a request, contact us using the information below.

Where Your Data Is Sent

Our website is hosted in the United States, and data is processed within the United States. Some third-party providers may process or store data outside the United States depending on their infrastructure and compliance safeguards.

How We Protect Your Data

We take reasonable and appropriate security measures to protect your data, including secure hosting, SSL encryption, and restricted access to customer information.

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Breach Procedures

In the event of a data breach, we will take immediate steps to secure systems and investigate the incident. Where required by law, we will notify affected individuals and relevant authorities.

Communications and Consent

By submitting a form or contacting us directly, you consent to being contacted by Handyman Kirk via phone, email, or text message regarding your inquiry, estimate, scheduling, or ongoing project.

If SMS messaging is used, message and data rates may apply, and message frequency may vary. You may opt out of SMS communications at any time by replying STOP.

Third-Party Links

Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices, content, or security of these third-party websites.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, you may contact us at: 

Handyman Kirk
Milton, Washington
Website: https://handymankirk.com
Email: kirk@handymankirk.com
Phone: (253) 232-0596